Reading Time: 3 minutes
11 May 2023
By Vincent Gaidau

Why Some Cleaning Companies Are Wiping the Floor with DUBLIN’S Property Managers

Dublin or Dubai, Property Managers are being squeezed as we speak. High priority is that your property looks pristine inside and out. Only by paying attention to the details can you keep it fully occupied with happy tenants and providing great yields for the owners.


But your remit is growing by the day, and you’re under growing pressure to respect budget constraints. You are in no doubt about the importance of cleaning, grounds maintenance and other maintenance aspects but you’re under pressure to get it right for less.


So what do you do? You focus on price. Arguably a highly dangerous strategy. As Warren Buffet says “Price is what you pay. Value is what you get.”


You negotiate a cheap deal or a discount that gets you a pat on the back by the people who hold the purse strings. For a few days, maybe even a few weeks, things go OK. Although you were fearful at the start, you begin to think that maybe your decision was a good one. Things continue to go OK. Then bit by bit, things start to go wrong. Cleaners, gardeners and caretakers occasionally don’t turn up. You haven’t seen a supervisor for ages, and although your calls are still being returned (for now), responses are frustratingly slow.


Your outside space is starting to look decidedly shabby. And inside, people are complaining about basic things like lack of attention to detail in the ‘not so public’ areas. Someone even had an issue recently with a wallet going missing. Maybe that had nothing to do with the new cleaners, but it’s the first time you’ve faced such a situation in over 10 years. The possibility is hard to ignore.


So what’s my message here? My message is this: can you ever be sure you’re getting the best if you’re forever chasing the cheapest? Can any cleaner, landscaper or any property maintenance company deliver truly great service if you’re paying them below the odds?


You know that your property needs looking after inside and out and your priority is to keep it looking its best. You’re under pressure to meet or exceed budget constraints.


The company that you’ve been using for years have put their prices up and you don’t want to stretch to what they’re asking for any more. You put a Request for Quote out to a range of companies and only one falls within the price range you’d hoped for. Although it goes against everything you know, you accept the quote. But you soon discover you’ve opened up a can of worms for yourself.


So what’s to be learned from this horrible experience?


1.   Not all cleaning, landscaping and property maintenance companies are equal. Of course you know that, but you hadn’t thought too deeply about it until now. What you’ve now realised the hard way, is that someone who can clean isn’t necessarily qualified to be a commercial cleaner, and pushing a lawnmower does not a landscaper make. While it rarely makes sense to pay for a degree level horticulturalist to mow your lawns and gather up your fallen leaves, someone who knows what they’re doing and have been trained to do the job they’re in will make your life a whole lot easier in the long run.


2.   Not all business owner’s values are equal. If you’re proud of your role and do all you can to make sure that your owners and tenants are as happy as they possibly can be, you’ve got great values. I salute you. Unfortunately, not everyone is as committed as you. When it comes to achieving what you rightly demand, it’s essential to sniff out outsourced service providers that share your values and your vision.


3.   Not all cleaning and landscaping companies are ‘in it for the long run’. Fooled by thinking that commercial and residential property maintenance is an easy way to make money, providers in this market come and go. Nine times out of ten, if you choose a provider that’s been delivering through good times and bad, you won’t go wrong. They’re unlikely to ever be the cheapest, but you’ll get consistent quality and satisfaction. Their standards will be the same tomorrow as they were yesterday. They’ll be up to date with industry developments and proactive in helping lighten your daily load. At the end of the day, a best value service provider is a service provider that shares your values and are with you for the long haul. And doesn’t all that justify an extra 10% or so on the cheap deal?


So what’s the answer for a busy Property Manager like you who’s juggling like crazy and trying to keep everyone happy? Surely, like all things in life, it has to be about balance. Getting the right balance right between price and value.


Are you a Property Manager who’s facing a price dilemma right now? If so, it would be great to hear your view.

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    What Our Clients Are Saying

    “Vinnie Gaidau and his team in Clean Sweep Facility Services has been a trusted partner of Smith Property Management for the last 8 years and has developed a strong, professional relationship with our staff and management but just as importantly with our clients on the ground.As a result of the quality, flexibility and delivery assurance that Clean Sweep Facility Services provides to developments within the Smith Property Management portfolio we would have no hesitation in recommending Vinnie and his team in Clean Sweep Facility Services.”
    Barbara Smith
    Managing Director
    “We have worked with Clean Sweep Facility Services on a number of our sites in Dublin for a long time.  We would not hesitate in recommending them for anyone who is looking for a reliable and trustworthy property maintenance partner.  We are very happy with the standard of their work and level of service that they provide.”
    Aisling Keenan
    Managing Director
    “At BPM Property, we’d be more than happy to recommend Clean Sweep Facility Services and would do so without reservation.  Why?  Because of their professional services, polite manner and efficiency in caretaking and cleaning our properties.  Thank you all very much for your clear communication and continuous smile on the job.  It certainly makes our lives a whole lot easier.”
    Fiona Martin
    Senior Residential Property Manager
    “We are MORE THAN delighted with Clean Sweep Facility Services gardening service.  Since bringing them on board, lots of residents have remarked on the improvements and we would not hesitate to recommend them.   They have kept us informed at all times and have consistently more than exceeded our expectations. Fully expecting this exceptional service to be short lived, I am delighted to say that 8 years on, they continue to impress me and I look forward to continuing our working relationship for many years to come because Riverpark is looking even more beautiful, thanks to you.”
    Leonora Carney
    Director of Riverpark c/o WYSE
    “As the managing agent for a number of developments around the Dublin area, I have engaged the services of Clean Sweep Facility Services for the past four years.  During this period they have carried out landscaping and internal block cleaning as well as various other property management services.  Throughout this time they have provided excellent service levels and I would have no hesitation in recommending them for any property management works.  Their MD Vinnie Gaidau has always been contactable 24/7 and is a pleasure to deal with.  Please do not hesitate to contact me should you require any further details.”
    Adrian Muldoon
    Managing Director
    “I am a director of Blasket Square, Waterville and since September of 2008 we have used landscaping services of Clean Sweep Facility Services. Not only have I seen a marked improvement to the quality of the landscaping and maintenance of the square, but other residents, who would never normally comment, have told me how wonderful the place is looking…All this I can honestly say is down to Clean Sweep Facility Services excellent standards and quality of service. I look forward to working with them for many years to come..”
    Michael Sayzer
    Director of Blasket Square


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